State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jason bromley
April 30, 2025
5
out of
5
rating by jason bromley
"Quick personal service, very professional and knowledgeable."
Sheba Anderson
April 29, 2025
5
out of
5
rating by Sheba Anderson
"Joe was very helpful and insightful. He provided details and options for the best policy for me. Thank you so much."
We responded:
"Thank you, Sheba, for sharing your experience! I'm happy to hear that Joe was able to assist you with finding the most effective policy options. We appreciate your feedback!"
Misty Martin
April 28, 2025
5
out of
5
rating by Misty Martin
"5 stars for the staff. The entire staff is very nice & helpful. They go above & beyond to help you in any way they can. Mike was very helpful. Do wish the automobile insurance rates were more competitive."
We responded:
"Thank you for the wonderful review, Misty! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Dave King
April 25, 2025
5
out of
5
rating by Dave King
"Excellent service saved me over 1200$ a year on insurance!"
We responded:
"Thank you, Dave, for sharing your experience! I'm happy to know that our service helped you save money on insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Andreena Hamilton
April 23, 2025
5
out of
5
rating by Andreena Hamilton
"Mike was such a great help! I was switching over from a different insurance company and he helped me get all the discounts possible and even set me up with a good life insurance policy. I’m glad to know he has the customers best interest at heart."
We responded:
"Thank you, Andreena, for sharing your experience! I'm happy to hear that Mike was able to assist you with the transition and secure the best discounts for you. It's wonderful to know that he set you up with a suitable insurance policy. Our team is dedicated to putting our customers first. If you have any more questions or need further assistance, feel free to reach out."
Tim Dotson
April 23, 2025
5
out of
5
rating by Tim Dotson
"We moved from Ringgold to Cleveland recently and decided to make a change in our insurance company. Mike Mcguirk was our contact at the office. He was very helpful and professional, but most of all , he seems like a very nice young man. He was on top of getting us the best deal he could and earning our business. We are very pleased with our coverage and premiums. But most pleased with Mike’s excellent customer service."
We responded:
"Thank you, Tim, for sharing your experience! I'm glad to hear that Mike provided you with excellent customer service and helped you find the best coverage and premiums. It's wonderful to know that his professionalism and dedication made a positive impression. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Sherry Chalkley
April 23, 2025
5
out of
5
rating by Sherry Chalkley
"Mike was knowledgeable about all of my insurance needs, and didn't appear to be intimidated by me. I sold insurance for 17 years...this guy knows his stuff!"
We responded:
"Thank you, Sherry, for sharing your experience! I'm happy to hear that Mike was able to assist you with your insurance needs. It's great to know that his expertise stood out, especially given your extensive background in the industry. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Robert Bartolameolli
April 22, 2025
5
out of
5
rating by Robert Bartolameolli
"Worked with Joe on getting switched over from another local insurance company. Made switching incredibly easy. They were thorough, consistent and great to work with. Would recommend to anyone!"
We responded:
"Thank you, Robert, for sharing your experience! I’m glad to hear that Joe made your transition smooth and straightforward. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out anytime."
Dejuan McPherson
April 22, 2025
5
out of
5
rating by Dejuan McPherson
"Very helpful through my home buying process!! 100% recommend, he even helped me lower my car insurance with a home insurance bundle."
We responded:
"Thank you for your kind words! I’m glad I could assist you during your home buying journey and help with your car insurance savings through the combination. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Wanda Mills
April 21, 2025
5
out of
5
rating by Wanda Mills
"There are always great to work with"
We responded:
"Hey, Wanda! It’s such a pleasure working with you, and we love hearing that you’ve had a great experience with us. We truly appreciate your trust and support!"
NICHOLAS GIORDANO
April 18, 2025
5
out of
5
rating by NICHOLAS GIORDANO
"Always willing to go above and beyond to assist. Has always been pleasant and professional when working on claims."
We responded:
"Thank you, Nicholas! I’m glad to hear that our efforts to assist and maintain a professional approach have been appreciated. If you have any questions or need further assistance, feel free to reach out."
Keeton Crowe
April 18, 2025
5
out of
5
rating by Keeton Crowe
"Mark is so great to work with and does his best to get the best rate possible. Would absolutely recommend him to anyone!"
We responded:
"Thank you, Keeton, for your feedback! I’m glad to hear that you found working with me enjoyable and that I could assist you in securing a competitive rate. Your recommendation is appreciated. If you have any questions or need further assistance, feel free to reach out!"
Emily Hyberger
April 18, 2025
5
out of
5
rating by Emily Hyberger
"Was very helpful and would explain the way I could understand."
We responded:
"Thank you, Emily, for sharing your experience! I’m glad I could assist you in a way that was clear and helpful. If you have any questions or need assistance, feel free to reach out."
Jacob C.
April 18, 2025
5
out of
5
rating by Jacob C.
"When I call for any reason, the staff is always able to help me quickly, and are always very pleasant!"
We responded:
"Thank you, Jacob, for your feedback! I’m glad to hear that our team has been responsive and helpful. If you need anything in the future, feel free to reach out—we’re happy to assist."
Maxine S.
April 17, 2025
5
out of
5
rating by Maxine S.
"Mike, was very helpful I have with state farm for 14 years they had been good helping me I need them"
We responded:
"Thank you, Maxine, for your 14 years of loyalty with State Farm! I'm glad Mike was able to assist you and that you've been satisfied with our service. We're here for you whenever you need us! - Mark Riden - State Farm Insurance Agent, Cleveland, TN"
Maci Simmons
April 17, 2025
5
out of
5
rating by Maci Simmons
"McKayla is always so kind and she gets things done very quickly! Highly recommend this place!!"
We responded:
"Thank you, Maci, for your wonderful feedback! I'm happy to hear that McKayla's kindness and efficiency made a positive impact on your experience."
Susie Smith
April 16, 2025
5
out of
5
rating by Susie Smith
"Good and reliable insurance highly recommend it."
We responded:
"Thank you, Susie, for your wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Mark Riden - State Farm Insurance Agent, Cleveland, TN"
Tammi Wright
April 15, 2025
5
out of
5
rating by Tammi Wright
"Everyone at this office is always super courteous, professional & ready to help. Today in particular Mike helped me take care of some important business promptly & professionally. It was a last minute phone call from me near closing time on a Friday afternoon and he effortlessly completed my important business. He ended up working past office closing time to complete it but he never made me feel rushed. He (along with everyone in the office) is one more reason we are happy Mark Riden State Farm customers!"
Drew Morgan
April 14, 2025
5
out of
5
rating by Drew Morgan
"These guys are so easy to work with! Highly recommend!"
We responded:
"Thank you, Drew! I'm glad to hear that you found working with us easy. Your recommendation means a lot."
Zachary Dockery
April 14, 2025
5
out of
5
rating by Zachary Dockery
"Very professional and fast service"
We responded:
"Thank you, Zachary, for your feedback! I'm glad you appreciated the professional and fast service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Pat Flanary
April 12, 2025
5
out of
5
rating by Pat Flanary
"Just signed with State Farm with Mike. Very knowledgeable and helpful with our new insurance. Would highly recommend him for your insurance needs."
We responded:
"Thank you, Pat, for sharing your experience! I'm delighted to hear that Mike was knowledgeable and helpful with your new insurance. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out."
Paige Wilson
April 11, 2025
5
out of
5
rating by Paige Wilson
"Mckayla was very helpful in quoting me for my car, motorcycle, and renters insurance. She made sure to get the details of what I was looking for in my insurance coverage and helpful determining what would be the best coverage! Will definitely be doing business with her soon!"
We responded:
"Thank you, Paige, for sharing your experience! I'm glad to hear that Mckayla was able to assist you with your insurance needs. Her dedication to understanding your requirements and finding the best coverage is truly appreciated. We're here whenever you're ready to proceed or if you have any questions. Looking forward to working with you soon!"
Wendy Speegle
April 11, 2025
5
out of
5
rating by Wendy Speegle
"Mike did an awesome job getting our truck covered with insurance."
We responded:
"Hi Wendy, thank you for your five-star review! The Mark Riden State Farm Agent team is thrilled to hear Mike did an awesome job helping you get your truck insured. We hope to work with you again. - Mark"
Oliver Anderson
April 11, 2025
5
out of
5
rating by Oliver Anderson
"Joseph was quick and was a pleasure to work with."
We responded:
"Thank you, Oliver, for sharing your experience! I'm happy to hear that Joseph provided you with quick and enjoyable service!"
Sharon Bowers
April 11, 2025
5
out of
5
rating by Sharon Bowers
"very good service and friendly peoplereally nice people to work with"
We responded:
"Thank you, Sharon, for your 5-star review! We're pleased to hear you received very good service from our friendly team. Providing top-notch assistance is our priority, and we're grateful for your positive feedback. Feel free to reach out for any future insurance needs! - Mark Riden - State Farm Insurance Agent, Cleveland, TN"