State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Nobile
September 3, 2026
"Tyler is very kind, helpful, and got us through the transfer of our vehicles’ policies so efficiently!"
"Amber, thank you for taking the time to leave us a review! I'm glad we could assist you with the transfer of your vehicle policies efficiently. We strive to make the process as smooth as possible for our customers. Feel free to reach out if you need anything else!"
Amby Forman
September 3, 2026
"Great Service. Answered questions and assured myself of having insurance that automatically comes out. No worries. Give him a raise."
"Thank you, Amby, for your excellent 5-star rating. We are pleased to hear that you had a positive experience with us. Should you have any questions or require assistance in the future, please do not hesitate to reach out. We are here to assist you."
WEM
September 3, 2026
"Very nice and easy to talk with, very friendly. I just switched from state farm in New York to Tennessee and think i made the right choice to continue my insurance with state farm. They have been my insurance company for over 30yrs."
"I'm happy to hear that your transition from New York to Tennessee with State Farm has been smooth and that you're satisfied with your decision to stay with us. It's wonderful to have been your insurance provider for over 30 years. We're here for you, so feel free to reach out if you need anything else!"
Sean SM
September 2, 2026
"Was able to move my MV and homeowners' insurance to this State Farm office over the phone with a quick call at an extremely competitive rate. Tyler was very professional, efficient easy to interact with. Five stars. Looking forward to a long working relationship with this team. Thanks Tyler!"
"Thank you, Sean! I'm glad to hear that Tyler made the process of moving your insurance to our office smooth and efficient. We're excited to have you with us and look forward to a great working relationship. Let us know if we can help with anything else!"
Scott n Heide wallace
August 31, 2026
"Thanks Tyler for helping me with my homeowners insurance question today! You're the best!
Five stars⭐️⭐️⭐️⭐️⭐️
~Heidi Wallace
8/31/2026"
"Thank you so much for your wonderful review, Scott & Heidi! We're thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and it's rewarding to know we've met your expectations. Please don't hesitate to reach out if you need any further assistance. We're always here to help!"
vanessa Teague
August 29, 2026
"Everyone is really nice helpful and polite when I call to ask a question and get information about my account."
"Thank you for your kind words, Vanessa! We are happy to hear that our team was helpful and polite when assisting you with your account. We appreciate your feedback and are grateful for the opportunity to serve you. If you have any more questions in the future, feel free to reach out to us! Mark Riden - State Farm Insurance Agent, Cleveland, TN"
John R Harris Jr
August 29, 2026
"Tyler was especially helpful for our transition to Tennessee. Having used State Farm for decades we never considered switching insurance companies as we relocated and Tyler confirmed that decision."
"Thank you, John, for sharing your experience! I'm happy to hear that Tyler made your transition to Tennessee smooth and reaffirmed your choice to stay with us. We're grateful for your long-standing trust in State Farm. Let us know if we can help with anything else!"
Kristine Baker
August 28, 2026
"Tyler was very professional, curiosity and helpful. Quoted me home and car insurance which I ended up switching to State Farm."
"Kristine, thank you for taking the time to leave us a review! I'm glad to hear you received professional and helpful service. It's great to know you chose us for your insurance. We're here if you need anything else!"
Samantha Frase
August 28, 2026
"Mike was a great help! Love that it’s a local office, everyone’s great always available and easy to talk to. Best price around and especially if you have teen drivers!"
Lisa Kennedy
August 28, 2026
"Pleasant environment, knowledgeable staff"
"Thank you, Lisa! I'm happy to hear you enjoyed the environment and found our staff knowledgeable. We strive to make every visit a positive experience. Let us know if we can help with anything else!"
Will Allen
August 28, 2026
"Tyler really helped me understand my insurance coverages and I’m looking forward to switching over to him at my renewal."
"Will, thank you for taking the time to leave us a review! I’m glad Tyler helped make your coverage options clear and made the process comfortable. Feel free to reach out if you need anything else!"
Jim Meagher
August 26, 2026
"Tyler was professional and made everything so easy for us!"
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that you had a smooth and professional experience. We always aim to make things easy for our customers. Feel free to reach out if you need anything else!"
Tara Lemley
August 25, 2026
"Great people to do business with. Tyler is very helpful. I sent my dad to use State Farm and he is over the moon happy with his service and how friendly everyone is."
"We love seeing reviews like this, Tara! Thank you for sharing your experience with our office and Allana. We are lucky to have her on our team!"
robloxplaz1239 1
August 24, 2026
"Thank you Mike Riden for the money saved and your great customer service"
"Thank you for your feedback! I'm glad we could help you save money and provide great service. If you have any more questions or need assistance, feel free to reach out anytime!"
Teresa Blancarte
August 24, 2026
"Great Deals and good Communication skills it was a pleasure talking to Mike"
"Teresa, thank you for taking the time to leave us a review! I'm happy to hear you enjoyed the great deals and communication with Mike. We always aim to make your experience a pleasure. Feel free to reach out if you need anything else!"
Diane German
August 20, 2026
"Mike from State Farm in Cleveland was so nice, was able to save almost $500 every 6 months on my auto insurance and was able to keep my home owners the same price but better coverage. I am happy that I switched from Allstate. Loyalty doesn't pay off in the insurance industry. One happy customer right here."
"Thank you, Diane! I'm glad to hear that Michael was able to help you save on your insurance while also improving your coverage. It's great to know you're happy with your decision to switch. We're here if you need anything else!"
Project 4x4
August 20, 2026
"Awsome experience on the phone and loving my lower rates"
"Thank you! I'm happy to hear you had a great experience and are enjoying your lower rates. We're here to make things easy and beneficial for you. Let us know if we can help with anything else!"
Laura Guyton
August 19, 2026
"Mark Riden State Farm - second to none! World-class service every single time!"
"Laura, thank you for the 5 stars! I'm happy to hear that you've consistently received world-class service from our office. Your support means a lot to us. Let us know if we can help with anything else!"
Olivia Reddish
August 19, 2026
"Tyler helped us get a great deal! Saved me over $100 on car insurance and my family saved as well!"
"Thank you, Olivia! I'm happy to hear that Tyler was able to help you and your family save on car insurance. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Melissa
August 17, 2026
"I can call with questions and get a precise answer plus everyone is nice and courteous. Best place for insurance!!!"
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful and courteous. We strive to provide clear answers and great service. We're always happy to help if anything comes up."
Marilyn Thomas
August 17, 2026
"Tyler was incredibly helpful. He was efficient, professional and very personable. I've been away from State Farm for awhile and I am very glad to be back. My daughter and granddaughter are VERY happy with their rate reductions!!!"
"Thank you, Marilyn! I'm really happy to hear that our team made your return to State Farm a positive experience. It's great to know that your daughter and granddaughter are pleased with their rate reductions too. We're here for you, so feel free to reach out if you need anything else!"
Traci Reigh
August 17, 2026
"Tyler was great! Professional and very helpful."
"Thank you, Traci! I'm glad you found the service professional and helpful. We appreciate your feedback and are here if you need anything else!"
Jerry Palmer
August 17, 2026
"GREAT COMPANY TO DEAL WITH"
"Jerry, thank you for leaving a review! I'm happy to hear you find our company great to deal with. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
Hugh Baker
August 13, 2026
"Easy and simple, great to work with and affordable insurance."
"Hugh, thank you for taking the time to leave us a review! I'm happy to hear that you found our services easy and straightforward, and that our insurance options fit your budget. We appreciate your support!"
Christy Hamilton
August 13, 2026
"Mike was a great help!"
"Thank you, Christy! I'm glad to hear that Mike was able to assist you. We appreciate your feedback and are here if you need anything else!"