State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
bee carver
August 13, 2025
5
out of
5
rating by bee carver
"Very good"
We responded:
"We appreciate you sharing your feedback with us, Bee Carver. Thank you!"
Darena Dorsey
August 13, 2025
5
out of
5
rating by Darena Dorsey
"The Mark Riden team are great. Always professional and helpful."
We responded:
"Thank you so much for the kind words, Darena! I'm glad to hear that McKayla and the team were able to help you. We truly appreciate your continued trust and are always here for you!- Mark "
Richard Bialorucki
August 6, 2025
5
out of
5
rating by Richard Bialorucki
"Rep Mike was on his game n a pleasure to work with for my insurance needs."
We responded:
"Thank you, Richard! I'm happy to hear that Mike provided you with excellent service for your insurance needs. Our team is dedicated to making the process smooth and enjoyable. Let us know if there's anything else we can assist you with!"
Shelly Wild
August 4, 2025
5
out of
5
rating by Shelly Wild
"Love working with Mark's office. They're always so pleasant when we have an issue or a question!"
We responded:
"Shelly, working with you was a joy. We sincerely thank you for trusting us with your insurance coverage needs."
Christina Browning
August 4, 2025
5
out of
5
rating by Christina Browning
"Helpful and friendly"
We responded:
"Thank you, Christina! I'm happy to know you found our service helpful and friendly. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Ryan Beasley
July 28, 2025
5
out of
5
rating by Ryan Beasley
"Michael was extremely professional and courteous and was very helpful with all of our needs"
We responded:
"Thank you for your review, Ryan! I'm happy to hear that Michael provided you with professional and courteous service. Our team is dedicated to being helpful and attentive to your needs. Let us know if there's anything else we can assist you with!"
Ryan Beasley
July 28, 2025
5
out of
5
rating by Ryan Beasley
"Michael was extremely professional and courteous and was very helpful with all of our needs"
We responded:
"Thank you for your review, Ryan! I'm happy to hear that Michael provided you with professional and courteous service. Our team is dedicated to being helpful and attentive to your needs. Let us know if there's anything else we can assist you with!"
Drayden Thomas
July 28, 2025
5
out of
5
rating by Drayden Thomas
"Very professional and knowledgeable about the services they provide. Michael was very quick getting me renters insurance when I was in a pinch. Thank you Mike!"
We responded:
"Thank you for your review, Drayden! I'm happy to hear that Michael was able to assist you promptly with your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Finch Holistics
July 28, 2025
5
out of
5
rating by Finch Holistics
"Great, professional services! Thanks Mike."
John Speer
July 24, 2025
5
out of
5
rating by John Speer
"Professional, but makes you feel like family. Has what I need when I need it and is always willing to help me find what works for my budget. Can’t ask for better. Just good folks! Thank you Mike!"
We responded:
"Thank you for your wonderful feedback, John! I'm happy to hear that you feel like part of the family and that our team, including Mike, has been able to meet your needs while respecting your budget. We’re always here to help with anything you need. Thanks for choosing us!"
Laura Thomas
July 24, 2025
5
out of
5
rating by Laura Thomas
"Excellent customer service skills and knowledge! Mike was an excellent resource and helped me even figure out the SF app! Plus, he offered me a rental policy which I had never thought of before because it’s a small unit that we rent.. Thank you Mike for looking out for my needs and helping me see beyond what I was thinking I needed. Great job!"
We responded:
"Thank you, Laura! I'm happy to hear about your positive experience with Mike. It's great that he was able to assist you with the app and introduce you to a policy that fits your needs. Our team is dedicated to providing exceptional service and looking out for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Brent Watson
July 23, 2025
5
out of
5
rating by Brent Watson
"Mike was very helpful in saving me money and giving me the best coverage. It was a pleasurable experience in switching from my old insurance."
We responded:
"Brent, thank you for your review! I'm happy to hear that Mike was able to assist you in finding the best coverage while saving you money. It's great to know your transition was smooth and enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime!"
Briar Lee
July 16, 2025
5
out of
5
rating by Briar Lee
"I had a great experiences dealing with Mike at State Farm. He is very easy to work with and is always able to meet whatever needs I may have!"
We responded:
"Thanks for the kind words, Briar! We’re happy to hear Allana was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
stephanie s
July 15, 2025
5
out of
5
rating by stephanie s
"Had a great experience working with Mike! We moved here from out of state and he made the process of obtaining new home owners insurance and car insurance very smooth and stress free. Highly recommend!"
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Mike made your transition to new insurance so smooth and stress-free. We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
J. Kevin Humler
July 11, 2025
5
out of
5
rating by J. Kevin Humler
"McKayla made quick and easy to switch over my insurance to my new vehicle. I appreciate her."
We responded:
"Thank you, J. Kevin! I'm happy to hear that McKayla was able to assist you with your insurance switch so efficiently. We appreciate your kind words and are here for any future needs. Let us know if there's anything else we can do for you!"
Adam M
July 11, 2025
5
out of
5
rating by Adam M
"Easy, quick and very understanding. Thank you very much to Miss Brooklen."
We responded:
"Thank you, Adam! I'm pleased to hear that your experience was smooth and efficient. I'm delighted our office was able to assist you effectively. If you need anything further, please don't hesitate to reach out!"
Dean White
July 10, 2025
5
out of
5
rating by Dean White
"Mike helped me convert my homeowners policy and make other changes I needed to make with other policies and as always is great to work with. Very helpful and knowledgeable as they all are at Mark Riden’s office."
We responded:
"Thank you for your review, Dean! I'm happy to hear that Mike was able to assist you with your homeowners policy and other changes. Our team takes pride in being helpful and knowledgeable. If you need anything else, feel free to reach out!"
Chance
July 10, 2025
5
out of
5
rating by Chance
"So helpful and kind very easy to deal with! Got me a much better rate the I had! Thanks mark!!"
We responded:
"Thank you for your feedback, Chance! I'm happy to hear that you found the process easy and that we could help you secure a better rate. Our team is always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Zelma Rouse
July 8, 2025
5
out of
5
rating by Zelma Rouse
"Mike was right on it helping me today. He emailed information for me and entered my mileage in Drive Safe. Thank you, Mike!"
We responded:
"Thank you for your review, Zelma! I'm happy to hear that Mike was able to assist you promptly and provide the information you needed. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
Caleb Chastain
July 2, 2025
5
out of
5
rating by Caleb Chastain
"Amber Lyles was very thorough and made the whole process simple."
We responded:
"Caleb, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Amber cares a lot about our customers."
Mike Panni
June 26, 2025
5
out of
5
rating by Mike Panni
"Called Mark Riden State Farm this afternoon for a quote and wound up switching to them this afternoon. Michael McGuirk was great to work with. He made the transition quick and easy. Would recommend them to anyone!"
We responded:
"Thank you, Mike! I'm happy to hear that Michael made your transition smooth and easy. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Yap yap The destroyer
June 26, 2025
5
out of
5
rating by Yap yap The destroyer
"Joseph Harris did nothing but cut strait to the point and held my hand along the way. They are very professional and will help you out if they can. great firm definitely recommend"
We responded:
"Thank you for your fantastic feedback! I'm happy to hear that Joseph provided you with such professional and straightforward assistance. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Darlyn Gray
June 25, 2025
5
out of
5
rating by Darlyn Gray
"Handled our needs courteously and professionally"
We responded:
"Hi, Darlyn! It makes our day hearing that you found our service courteous and professional. We strive to provide an excellent insurance experience for our customers. If you ever need assistance, our Cleveland team is here for you."
Dylan Banfield
June 24, 2025
5
out of
5
rating by Dylan Banfield
"This location had very friendly service. I worked with Joe and he walked me through everything. Strongly suggest getting a quote through them."
We responded:
"Thank you for your review, Dylan! I'm happy to hear that Joe provided you with such friendly service and thorough assistance. We appreciate your recommendation and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Jessica Collins
June 21, 2025
5
out of
5
rating by Jessica Collins
"I had the pleasure of doing business with Mike, and he helped me get the absolute best deal on car insurance around. He was super helpful, and he took the time to really give me the best options to lower my rate. It ended up being significantly less than the next best rate, with much better customer service, and from a local agent. I would highly recommend this local State Farm office, and ask for Mike to get someone who really cares about his customers!"
We responded:
"Thank you, Jessica, for your fantastic feedback! I'm delighted to hear that Mike was able to assist you in finding a great deal on your insurance. It's wonderful to know that his dedication and service made a positive impact. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"